Shipping Policy for Blush Topin

Effective Date: January 7, 2025

At Blush Topin, we are committed to ensuring your order reaches you in a timely and secure manner. This Shipping Policy outlines the terms and conditions related to the shipping of your orders placed on our website (https://blushtopin.com). By placing an order, you agree to the terms outlined in this policy.

1. Order Processing Time

  • Processing Time: Orders are typically processed within 1-2 business days, excluding weekends and public holidays. Business days are Monday through Friday.
  • Order Confirmation: After placing an order, you will receive an email confirmation that your order has been received. Once your order has been processed and is ready for shipment, you will receive a shipping confirmation email with tracking details (if applicable).
  • Delays: Please note that during busy shopping seasons (e.g., holidays or sales events), processing and shipping may take longer. We appreciate your patience during such times.

2. Shipping Methods and Delivery Times

Blush Topin offers several shipping options to ensure your order arrives as quickly as possible. The available shipping methods and estimated delivery times will be presented during the checkout process. These options may include:

  • Standard Shipping: Estimated delivery time of 3-7 business days within the United States.
  • Expedited Shipping: Estimated delivery time of 2-3 business days within the United States.
  • Next-Day Shipping: Available for urgent orders, with next-day delivery in eligible areas.
  • International Shipping: We also ship to select international locations. Delivery times for international orders will vary depending on the destination country.

Please note that delivery times are estimates and may vary based on factors like shipping carrier delays, weather conditions, or customs clearance for international shipments.

3. Shipping Costs

  • Domestic Shipping: Shipping costs within the United States are calculated based on the shipping method selected, the size and weight of the items ordered, and the shipping address.
  • International Shipping: For international orders, shipping fees will be calculated at checkout, based on the destination country and the weight of the items. International customers may also be subject to additional customs duties, taxes, or fees, which are the responsibility of the customer.
  • Free Shipping: Blush Topin may offer promotions such as free shipping on orders over a specific amount. These promotions will be clearly communicated during checkout if available.

4. Shipping Restrictions

  • P.O. Boxes and APO/FPO Addresses: We do not currently ship to P.O. Boxes, APO, or FPO addresses. Please ensure you provide a physical address for delivery.
  • International Shipping Restrictions: Certain products may be restricted from international shipping due to regulations, and some countries may have import restrictions. If an item cannot be shipped to your destination, we will notify you before processing your order.

5. Tracking Your Order

Once your order has been shipped, you will receive a shipping confirmation email with tracking details. You can use the tracking number provided to monitor the status of your package. If you do not receive tracking information or experience any issues with your shipment, please contact our customer support team.

6. Address Accuracy

It is essential that you provide accurate and complete shipping information to ensure the successful delivery of your order. Please double-check the address, including the zip code, apartment number (if applicable), and any other relevant information. Blush Topin is not responsible for delays or delivery issues caused by inaccurate or incomplete address information.

7. Shipping Delays and Exceptions

While we strive to deliver your order on time, some factors may cause delays in delivery, including:

  • Weather conditions that impact delivery times.
  • Holidays or peak seasons that may cause a higher volume of orders.
  • Carrier delays beyond our control.
  • Customs clearance for international shipments.

If a shipping delay occurs, we will do our best to inform you and work with the carrier to resolve the issue. However, please note that delivery times are not guaranteed, and Blush Topin cannot be held responsible for delays outside of our control.

8. Lost or Damaged Packages

Blush Topin takes great care in packaging and shipping your order securely. However, if your order is lost, damaged, or has an issue during transit, please contact us immediately. We will assist you in resolving the situation, which may include filing a claim with the carrier or offering a replacement or refund (based on our Refund and Returns Policy).

  • Lost Packages: If a package is lost during shipping, we will work with the carrier to locate the package. If the package cannot be found, we will offer a replacement or refund, subject to the specific circumstances of the lost shipment.
  • Damaged Packages: If your package arrives damaged, please contact us within 7 days of receiving the item. We may require photos of the damage in order to process your claim and determine the best course of action.

9. International Shipping and Customs

  • Customs Duties and Taxes: For international shipments, customers are responsible for any customs duties, taxes, or fees imposed by the destination country. These fees are separate from the shipping cost and must be paid to the customs authority in your country.
  • Customs Delays: Customs processing times vary by country. Please note that customs clearance may delay your package beyond the estimated delivery time. Blush Topin is not responsible for delays due to customs procedures.
  • Shipping Restrictions: Some products may not be eligible for international shipping due to country-specific regulations. We will inform you if an item is restricted from being shipped to your location.

10. Contact Us for Shipping Inquiries

If you have any questions or concerns regarding shipping, or if you need assistance with tracking your order, please contact our customer service team:

Our customer support team is available to assist you with shipping inquiries, order status, delivery issues, and any other related concerns.

11. Changes to the Shipping Policy

Blush Topin reserves the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page with an updated effective date. We recommend that you review this policy periodically to stay informed about our shipping terms and conditions.